Database Survey Gives Oracle The Lead In All 13 Categories

The survey compared Oracle with DB2, MySQL, Informix Dynamic Server, PostgreSQL, Microsoft SQL Server, and Sybase Advanced Server Enterprise.

In its first survey of database preferences, market research firm Evans Data found that Oracle (NSDQ: ORCL) leads in user satisfaction in performance, security, and 11 other categories.

At the same time, it found IBM (NYSE: IBM)'s DB2 tied with Oracle for one top score and ranked number two in several of the remaining categories. Microsoft's SQL Server showed high user satisfaction in ease of database management and modeling tools, but fell behind in scalability and performance.

"The most glaring item that we took away from this research is that in 23 years we've never had one vendor come out number one in all categories," Evans Data CEO John Andrews said of Oracle's ranking in an interview. The report becomes public Tuesday.

In a few categories, the open source system, MySQL, trailed most of the five commercial systems with which it was compared. But high user satisfaction in several categories indicates thatSun Microsystems (NSDQ: JAVA) may have gotten its money's worth when it paid $1 billion for the database's parent company, MySQL AB, last month. MySQL was second only to Oracle in multiplatform support, an important factor in hosting Web applications. When it came to the all important "performance" category, it ranked higher than Microsoft SQL Server, Informix, and Sybase.

The results, however, are measures of user expectations for each system, not frequency of use or a neutral metric of actual performance, Andrews cautioned.

"Sun has publicly stated they will do very little to change the open source database or its business model. The two companies have a good match in culture and offerings, and we predict Sun will successfully integrate MySQL and the union will be a benefit to both companies," the report predicted.

In most cases, the 1,470 respondents to the survey were users of several database systems and were comparing systems as they rated each in 13 categories as excellent, very good, adequate, or needs improvement. Evans Data then assigned a numerical value to the ratings and plotted the results. The complete survey results may be downloaded from http://www.evansdata.com/reports/free-report.php.

The survey was conducted in December 2007.

Oracle lead in performance ratings, followed by DB2 Universal Database, MySQL, Informix Dynamic Server, PostgreSQL, Microsoft SQL Server, and Sybase Advanced Server Enterprise.

In scalability, Oracle lead, followed by DB2, then PostgreSQL took over the commanding position of the open source systems, followed by SQL Server, Informix, Sybase, and MySQL. Andrews said MySQL's adoption is predominantly among workgroups and smaller businesses with less expectation of scaling up to very large databases. When it was pointed out that Google, Facebook, and Slashdot were all MySQL users, Andrews said: "Some of these giant Internet entities have demonstrated that MySQL can scale, if you have the know-how."

Oracle lead the security category, with its ability to automatically store data in encrypted form and to maintain an Audit Vault of information drawn from the operating system, database, and any other auditing source. DB2 was number two followed in the third position by PostgreSQL, with its "robust security layer," said Andrews. Number four was SQL Server, followed by Sybase, MySQL and Informix.

Atomicity is the quality of "all or nothing" when it comes to capturing a transaction. It's important for the integrity of the database to confirm that all parts of a transaction have been committed to the system, not just a fraction of them. Oracle was tops in atomicity, followed by DB2, PostgreSQL, SQL Server, Sybase, MySQL and Informix.

In multiplatform support, Oracle once again lead the category, followed by MySQL. Informix was tied with MySQL, with PostgreSQL holding down the fourth spot. DB2 landed in the fifth slot. Sybase was sixth and SQL Server seventh. "This is where Microsoft SQL Server really falls down and that's becoming more and more of a problem as the frequency of Microsoft-only shops declines," said the report.

An increasingly important category for databases that are intended to serve Web applications is XML data handling. Again, Oracle and SQL Server lead the category, followed by DB2. But the open source systems, MySQL and PostgreSQL made up the sixth and seventh ranks, respectively. Informix and Sybase occupied the fourth and fifth positions.

When it comes to management tools that come with the database, Oracle lead, followed by SQL Server, DB2, MySQL, Sybase, and Informix. Bringing up the rear was PostgreSQL. "PostgreSQL, which has a large community of open source developers to create tools for it, does not provide them with the database," the report noted. In another category, the ability of a system to maintain the integrity of the data through system failures, incomplete backups, or storage failures, is known as durability. Oracle once again lead, followed by DB2, SQL Server, Informix, PostgreSQL and Sybase, with MySQL holding the bottom rank.

In quality of data modeling tools, Oracle lead, followed by SQL Server, DB2, Sybase, MySQL, PostgreSQL, and Informix. Oracle offers both the Designer modeling tool and JDeveloper with design tool elements. Microsoft offers Visio modeling from its acquisition of Visio tools several years ago. Under Microsoft ownership,"the Visio technology has evolved until Microsoft has some of the world's best modeling tools."

In a bar graph showing how the seven systems compared on a point basis after including all categories, Oracle lead with a rounded off score of 2,500; DB2, roughly 2,200; SQL Server, 2,000; MySQL, 1,800; Informix, 1,775; PostgreSQL, 1,750; Sybase, 1,600.

The survey sought responses from 1,470 developers and IT managers in North America (420), Asia Pacific (500), Europe/Middle East/Africa (400), and South America (150). About one third were enterprise database users; one third were database consultants, value added resellers, and system integrators; and a third were other types of organizations, including academic institutions, OEMs and ISVs.

Author: Charles Babcock @ www.informationweek.com

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Oracle provides data capture for life sciences sector

Oracle has upgraded its electronic data capture offering for life sciences organizations and contract research organizations.

Oracle Remote Data Capture Onsite 4.5.3 is integrated with Oracle Clinical, its data management system for the healthcare sector.

It is a web-based product that offers spreadsheet displays including new patient data reports. It also provides users with navigation of patient case report forms for data entry and review, with tailored interfaces based on job function.

Neil Crescenzo, group vice president of healthcare and life sciences at Oracle, said the application provides capabilities for trial sponsors and investigative site personnel. "Oracle Remote Data Capture Onsite 4.5.3 is testament to Oracle's continued commitment to developing applications that help our life sciences customers address their pressing business challenges, including containing costs, ensuring safety and accelerating time to market," he said.

Source: www.cbronline.com

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Oracle Upgrades Its CRM Software-As-A-Service Offering

SaaS momentum can't be denied, but the vendor will try to limit uptake among its core customers. Oracle CEO Larry Ellison, in a conference call with financial analysts last fall, summed up the company's predicament vis-à-vis the software-as-a-service model. SaaS is "very interesting," Ellison noted, "but so far, no one has figured out how to make any money at it."

Well, at least the conventional software titans haven't. But that's not stopping Oracle from giving it the old college try. Momentum for SaaS, particularly for CRM, continues to build, prompting renewed efforts from Oracle in a market dominated by Salesforce.com. Oracle will release a new version of its Siebel CRM On Demand next month, only eight months after a full upgrade of the offering.

There's good reason: The on-demand CRM sector will grow at a 26% compound annual clip, Gartner predicts, reaching $2.5 billion by 2011.

Siebel CRM On Demand languished under Oracle after the company's $5.8 billion purchase of Siebel Systems in January 2006, with no major upgrades for 18 months. Gartner analyst Robert Desisto, in a report last year, blamed that neglect for a 75% reduction in inquiries for competitive evaluations of the product.

Siebel CRM On Demand Release 15, to be announced March 11, includes Web 2.0 features that support what Oracle calls "social CRM." The release includes integration of RSS feeds directly into applications and the ability to tap into social networking sites. That means, for example, that a salesperson could get news feeds for content relating to customers and receive alerts when a customer makes a change to his or her profile at business and social networking sites, says Anthony Lye, Oracle's senior VP of CRM products. The upgrade also includes improvements to how users make and share notes on customer records, to help avoid slips in communication on hot leads, accounts, and service requests.

The improvements in last summer's Release 14 included a nifty in-line editing feature and better integration with other Oracle apps. Oracle offers an integration pack for linking Siebel CRM On Demand with a customer's on-premises Oracle E-Business Suite, and in the coming year will release integration packs for its Siebel and JD Edwards on-premises apps as well, says Oracle VP Jose Lazares.

Oracle will market Siebel CRM On Demand to large companies, Lye says, while rival SAP pursues only small and midsize companies with its new Business ByDesign SaaS applications. "SaaS has expanded the market by opening up CRM to a whole new set of industries that want something lighter-weight and easier to use," he says, citing wealth management, construction, consulting, and other areas where the "professional relationship is far more social" than transaction-based industries such as telecom and retail banking. Oracle counts among its SaaS customers Accenture, General Electric, Ingersoll Rand, Kodak, and 3M, but it won't divulge numbers of users at customer sites.

Salesforce's largest customer is Japan Post, which has licensed about 40,000 seats of the CRM vendor's subscription service; Merrill Lynch has about 25,000 seats. Last week, Salesforce reported fourth-quarter revenue of $217 million, up 50% from the same quarter a year ago. By contrast, for its entire line of On Demand services, which includes hardware and software hosting services, Oracle reported revenue of $167 million for its fiscal second quarter ended Nov. 31, up from $140 million in the year-ago quarter. Oracle says Siebel CRM On Demand accounted for 10% of that growth.

Author: Mary Hayes Weier @ www.informationweek.com

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